Why Buy From Us?

WHY BUY FROM THE OUTDOOR PLAY STORE?

We know you have a choice in online shopping, and we want to do all that we can do to earn your business. We not only want to earn it, but we want to keep it as well!

Here are the top 8 reasons to buy from The Outdoor Play Store

100% Safe and Secure Online Shopping - Know that every transaction that takes place on our website is 100% secure.  If you'd like to learn more, see our Online Security page.

Customer Service Is Our Top Priority - Plain and simple, we are here for YOU, the customer. Our goal is to deliver the WOW factor in service. We strive for excellence in customer service and are driven to provide value at all times.  You can expect communication from us immediately after your order is placed, and also when your product ships.  To this day, every order still receives an email from our owner personally thanking you for letting us earn your business.

Lowest prices - We negotiate the best prices with our manufacturers to bring you the lowest cost outdoor play equipment and accessories you will find anywhere.  We are so confident in our prices that we provide a price match guarantee to all our customers. 

Free Shipping - Like many of our customers we don't really care much for paying for shipping. So we provide FREE SHIPPING on ALL ORDERS for all our products to the lower 48 states.

Free & Easy Returns - At The Outdoor Play Store we know that things happen, that's why we're happy to offer our customers our 30-Day No Hassle Returns/Exchange Policy. If a customer needs to return an item for ANY reason, they're able to do so within 30-days with zero restocking fee, just pay for return shipping. It's as simple as that. Certain conditions apply - please refer to shipping & returns page for details.

Quality - We understand what it can be like to purchase online without actually seeing and touching the product itself.  So we want you to know that all the manufacturers on this site are hand chosen by our owners to ensure you receive a quality product. All items are inspected (twice) before leaving the warehouse so we know that you’ll be happy with the product that arrives at your door.

Authorized Dealers - The Outdoor Play Store is an authorized dealer for every brand that we carry. You can rest easy knowing you will receive the full manufacturer's warranty with every purchase.

Fully Insured Shipments - Every shipment that leaves our warehouses is fully covered in case of a lost item or damage.  Please refer to the Shipping & Returns tab to learn more about our policy.


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